Clearing Cache and Cookies - Internet Explorer 9, 10, and 11

  1. In the upper right corner of the browser, select Tools (via the Gear icon) > Safety > Delete browsing history.... You can also access this menu by holding Ctrl + Shift + Delete.
    Tools, Safety, Delete browsing history...
  2. Uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies. Then, click Delete.
    Uncheck Preserve Favorites website data; Check both Temporary Internet Files and Cookies; > Delete
  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
    Browser history deleted confirmation
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