Clearing Cache and Cookies - Internet Explorer 9, 10, and 11
- In the upper right corner of the browser, select Tools (via the icon) > Safety > Delete browsing history.... You can also access this menu by holding Ctrl + Shift + Delete.
- Uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies. Then, click Delete.
- You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.